Medical Receptionist Jobs in Minneapolis, MN
Medical receptionists in Minneapolis check in patients on the Phillips medical campus, in the University of Minnesota medical district and at the VA, and patient access jobs at Abbott Northwestern have posted pay up to $29 an hour. Here are the current openings, followed by who is hiring and how to get started.
Current medical receptionist Openings in Minneapolis, MN
Listings marked External are sponsored openings provided by the Jobs2Careers network.
Medical Receptionist Work in Minneapolis
In the Twin Cities the front desk job usually goes by another name. Hospitals call it patient access or patient registration, the VA calls it medical support assistant, and dental groups call it patient care coordinator. The work clusters around the Phillips medical campus on Chicago Ave and E 28th St, the University of Minnesota medical district on the East and West Banks, the VA Medical Center by Fort Snelling on the Blue Line, and the clinic offices that line I-394 and MN-100 in St. Louis Park and Minnetonka.
Two things shape the job here. Several large systems have moved registration and scheduling to partner companies, so an Allina front desk role at Abbott Northwestern may be posted by Optum rather than Allina itself. And Minneapolis' own minimum wage of $16.37 an hour sets a higher floor than the rest of the state, so even entry front desk jobs inside the city start above Minnesota's $11.41.
Top Minneapolis Employers Hiring Medical Receptionists
Front desk and patient access staff are hired by the metro's hospitals, the VA and the large dental groups:
- Optum - the UnitedHealth Group company runs patient access for Allina Health and posts registration roles at Abbott Northwestern on E 28th St.
- M Health Fairview - the University of Minnesota-affiliated system hires patient access specialists in Minneapolis.
- Minneapolis VA Health Care System - the VA Medical Center hires medical support assistants to schedule and check in veterans in specialty care and mental health.
- Park Dental - the dental group hires patient care coordinators for check-in, scheduling and insurance at offices in St. Louis Park and Minnetonka.
Medical Receptionist Salaries in Minneapolis
- Entry level: about $18 to $21 an hour for clinic front desk and registration roles.
- Experienced: roughly $22 to $27 an hour for patient access, scheduling and dental front office roles.
- Senior: $27 to $33 an hour or more for senior patient access representatives and federal grades at the VA.
These are estimates from state wage data and local postings. The metro median is about $18.70 an hour for receptionists and $25.53 for medical secretaries and administrative assistants. Recent postings have listed $23.50 to $27.15 at Park Dental, up to $29 for patient access at Abbott Northwestern and up to $36 for a senior representative, and $38,522 to $70,110 a year for VA medical support assistants. Hospital registration experience, insurance knowledge and evening or weekend shifts move pay the most.
How to Become a Medical Receptionist in Minneapolis
Minnesota does not license medical receptionists, and most employers ask for a high school diploma or GED, customer service experience and comfort with scheduling software. A short program helps you stand out: Minneapolis College offers a Medical Office Professional Certificate at its Loring Park campus or online, Hennepin Technical College offers a Health Unit Coordinator certificate, and Saint Paul College offers a Medical Office Certificate. The Certified Medical Administrative Assistant (CMAA) credential from NHA is optional but recognized by many clinics.
What the Job Involves
Medical receptionists are the first person a patient meets. Typical tasks include greeting and checking in patients, verifying identity and insurance, collecting copays, scheduling and rescheduling appointments, answering phones and portal messages, updating demographics in the electronic record, and routing referrals and records requests. In a hospital emergency or registration area the job adds bedside registration and consent forms, while in a dental office it includes treatment plan and insurance estimates.
Skills Employers Look For
- Friendly, calm customer service under pressure
- Scheduling and electronic health record software
- Insurance verification and basic billing knowledge
- Medical terminology
- Accuracy with patient identity and privacy rules
- Clear phone manner and multitasking
Career Path and Advancement
Many Minneapolis medical receptionists start at a clinic front desk, then move into hospital patient access, where senior and lead representative roles pay more. From there the ladder runs to patient access supervisor, scheduling coordinator, health unit coordinator on a nursing unit, or into billing and coding. Others use the front desk as a way into clinical work and train as medical assistants while they keep working.
Related Careers in Minneapolis
If front desk health care work interests you, these related Minneapolis roles are close matches:
Frequently Asked Questions
Do you need a certification to be a medical receptionist in Minneapolis?
No. Minnesota does not license medical receptionists, and most employers hire with a high school diploma or GED plus customer service experience. An optional credential such as the NHA Certified Medical Administrative Assistant, or a medical office certificate, can help you get hired faster.
How much do medical receptionists make in Minneapolis?
Most front desk and registration jobs pay about $18 to $27 an hour. Recent local postings range from $23.50 to $27.15 at Park Dental to as much as $29 for patient access at Abbott Northwestern, and senior hospital roles can pay more.
What is a patient access representative?
It is the hospital name for the registration and front desk job. Patient access representatives check in patients, verify insurance and collect consent forms, often in emergency departments and admitting areas that are staffed around the clock.
Does the VA hire medical receptionists in Minneapolis?
Yes, under the title medical support assistant. The Minneapolis VA Medical Center posts these jobs on USAJOBS at federal grades from GS-3 to GS-6, with recent postings paying $38,522 to $70,110 a year.
What hours do medical receptionists work?
Clinic and dental front desk jobs usually run weekday daytime hours, with some early mornings, evenings or Saturdays. Hospital patient access roles cover emergency departments and admitting, so they include evening, overnight and weekend shifts.
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